Returns

Due to the custom nature of our products all sales are final. BALTERA is a small studio in NYC. We make all of our pieces and everything is custom made to order. We strive to provide you with designs that are beautiful, made with the highest level of craftsmanship of the finest quality materials that are always environmentally & responsibly sourced. If you have any additional questions, concerns, or the even slightest apprehension about any BALTERA jewelry (size, scale, color, stone variation – the color of natural stones may vary, etc.), we strongly suggest emailing us, we will be more than happy to assist you further. We can send you additional photos, videos, and/or clarify the terms of our policies. We want you to be 100% satisfied with our pieces. If there is an unforeseen issue with size or quality or if you have a specific question please email us within 7 days of receiving the item and we’ll do our best to help. We recommend that you confirm appropriate sizing for rings or any other customized pieces prior to placing your online order. If an item shipped to you is defective or damaged, you must return the item within 7 days after receipt. We will make necessary repairs to the item and return it to you. Please contact us for an RMA# and once received, clearly indicate this on the outside of your return package. You are responsible for shipping costs associated with any such returns, and we recommend that you insure any shipments for up to the value of the returned item. Any order sent back without an RMA # will not be accepted.

COLOR OF PRODUCTS
Although we put our best efforts into displaying our products as accurately as possible, the colors of the metals, stones and enamel that you view on your computer monitor may be different from the actual colors of these products. BALTERA is not responsible for any inaccuracy in this regard.

Size Guide

You can use this chart to help find your ring size. Use a piece of paper to measure the circumference of your finger, carefully mark where the ends meet and then straighten against a ruler to measure the length in millimeters (mm). If you are in between sizes we recommend sizing up. Our rings can be custom ordered in whole, half and quarter sizes. Please note: certain sizes may affect the price. For information & pricing about custom sizing and sizes smaller or larger than listed on this chart, please contact us. If you are unsure of your ring size, we recommend that you visit a local jeweler to have your finger sized.

Women’s Ring Sizes
USA EU
2 ½ 42.9 mm
3 44.2 mm
3 ½ 45.5 mm
4 46.8 mm
4 ½ 48 mm
5 49.3 mm
5 ½ 50.6 mm
6 51.9 mm
6 ½ 53.1 mm
7 54.4 mm
7 ½ 55.7 mm
8 57 mm
8 ½ 58.3 mm
9 59.5 mm
9 ½ 60.8 mm
10 62.1 mm
Men’s Ring Sizes
USA EU
8 57 mm
8 ½ 58.3 mm
9 59.5 mm
9 ½ 60.8 mm
10 62.1 mm
10 ½ 63.4 mm
11 64.6 mm
11 ½ 65.9 mm
12 67.2 mm
12 ½ 68.5 mm
13 69.7 mm
13 ½ 71 mm
14 72.3 mm

Please note that these ring size charts are for reference only.

BALTERA cannot be held liable for any errors that occur as a result of using this chart.