Orders & Shipping

BALTERA products are designed and made in New York City.

PRICING
It is possible that prices are subject to change due to fluctuations in the precious metals market. Please note that sales, promos, and coupon codes are only valid during the dates as stated in the offer.

SALE POLICY
Sale discounts cannot be applied to orders made prior to the sale Sale discounts cannot be combined with other discounts or offer codes.

SHIPPING
All purchases are shipped via FedEx Ground or UPS Ground.

DOMESTIC SHIPMENTS
Enjoy complimentary domestic shipping

MORE INFORMATION ON COMPLIMENTARY SHIPPING:
  • Free shipping promotion excludes Baltera wholesale orders.
  • Complimentary shipping is only available for orders placed on the U.S. Website for domestic delivery. Orders may not be shipped to P.O. Boxes or APO/FPO addresses. Once your order has shipped, you will receive an email with your tracking number. All orders over $500.00 require a signature upon delivery. Please make sure you are available to sign for your order when it is delivered, as you are solely responsible for the acceptance of your order upon delivery.

BALTERA is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves BALTERA. If your order is sent back to BALTERA by the shipping company for failure to deliver, you will be required to pay for the re-shipment of your order. BALTERA does not accept shipping accounts provided by the customer.

INTERNATIONAL SHIPMENTS
If your country is not available to ship to, please email us and we will assist you with your purchase. Orders may not be shipped to P.O. Boxes or APO/FPO addresses. We ship internationally via FedEx for an additional fee. BALTERA is not responsible for the payment of any duties, taxes or other fees assessed to international shipments and BALTERA is not responsible for any delays or other issues that may arise when shipping internationally. Once your order has shipped, you will receive an email with your tracking number. All orders require a signature upon delivery. Please make sure you are available to sign for your order when it is delivered, as you are solely responsible for the acceptance of your order upon delivery. BALTERA is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves BALTERA. On occasion, shipping companies experience shipping delays. Unfortunately, we cannot refund shipping charges in these circumstances, as shipping companies will not refund these charges to us. If your order is sent back to BALTERA by the shipping company for failure to deliver, you will be required to pay for the re-shipment of your order. BALTERA does not accept shipping accounts provided by the customer.

ORDER TURNAROUND TIME
All of are pieces are fine jewelry, cast and made to order in NYC. All orders do not go into production without full advance payment by the customer. Expect approximately 4 weeks for your order to be handmade and ready to ship. Should you need your order before that time frame, it may be possible to rush your order for an additional fee. You can note your rush request in the comments section of the order. If this is possible, we will provide you with the additional cost and your credit card will be charged accordingly.

Please note that the sizes and weights on the product pages are only approximate values. These measurements can vary a little in production and change with the size of each piece.

Size Guide

RINGS
You can use this chart to help find your ring size. Use a piece of paper to measure the circumference of your finger, carefully mark where the ends meet and then straighten against a ruler to measure the length in millimeters (mm). If you are in between sizes we recommend sizing up. Our rings can be custom ordered in whole, half and quarter sizes. Please note: certain sizes may affect the price. For information & pricing about custom sizing and sizes smaller or larger than listed on this chart, please contact us. If you are unsure of your ring size, we recommend that you visit a local jeweler to have your finger sized.

Women’s Ring Sizes
USA EU
2 ½ 42.9 mm
3 44.2 mm
3 ½ 45.5 mm
4 46.8 mm
4 ½ 48 mm
5 49.3 mm
5 ½ 50.6 mm
6 51.9 mm
6 ½ 53.1 mm
7 54.4 mm
7 ½ 55.7 mm
8 57 mm
8 ½ 58.3 mm
9 59.5 mm
9 ½ 60.8 mm
10 62.1 mm
Men’s Ring Sizes
USA EU
8 57 mm
8 ½ 58.3 mm
9 59.5 mm
9 ½ 60.8 mm
10 62.1 mm
10 ½ 63.4 mm
11 64.6 mm
11 ½ 65.9 mm
12 67.2 mm
12 ½ 68.5 mm
13 69.7 mm
13 ½ 71 mm
14 72.3 mm

Please note that these ring size charts are for reference only.


CUFFS
You can use this chart to help find your cuff size. Measure the circumference of the wrist above the wrist bone (towards the elbow) with a flexible tape measure. Compare the measurement to our chart below and choose the cuff size that corresponds to the measurement. Our cuffs can be custom ordered in additional sizes. Please note: certain sizes may affect the price. For information & pricing about custom sizing and sizes smaller or larger than listed on this chart, please contact us. If you are unsure of your cuff size, we recommend that you visit a local jeweler to have your wrist sized.

Cuff Sizes
Actual Wrist Measurements Cuff Size
5 ⅛" — 5 ½" Small
5 ⅝" — 6" Medium
6 ⅛" — 6 ½" Large

cuff size guide

BALTERA cannot be held liable for any errors that occur as a result of using this chart.