Please do not hesitate to contact us if you have any questions or concerns about any of our products or your order.
BALTERA fine jewelry is made with the highest level of craftsmanship and can become a cherished family heirloom when cared for properly. Dust, pollutants and daily wear can dull gemstones & precious metals. To increase it’s longevity we reccommend wiping down your jewelry with a cotton cloth after wear. With time and wear stones or an entire piece of jewelry can be lost if not maintained over the years. Give your pieces a periodic inspection as you wear it. Look for loose or chipped stones, worn links, bent prongs, broken clasps, cracked or chipped enamel. For best results, have a professional jeweler clean & service your pieces once a year.
If you don’t want it on your skin you shouldn’t put it on your jewelry. Avoid chemicals like household cleaners and jewelry cleaner. To get your gems to shine just use a damp cloth. When traveling a soft padded case is ideal for your jewelry. Keep pieces seperate from one another. Always remove your rings prior to getting a manicure, and your earrings and necklaces before a haircut or color. We recommend removing your jewelry before hitting the gym, gardening or any other type of manual labor that may cause abrasions or damage. It is advisable to keep your pieces out of water, this includes the shower and hand-washing. If you remember, remove your jewels before going to sleep.
When not in use, store jewelry in the protective bag and box received with purchase. Because metals and stones become scratched when coming into contact with one another, we recommend that you store each piece of jewelry separately.
Pieces with stones should be protected from impact or bending, as stones may pop out of their settings if shifted in any way. They should be not be exposed to chlorine, household cleaning chemicals, extreme heat or light and salt water. Do not clean them with an ultrasonic machine, as this may cause the stones to become brittle or crack.
GOLD & PLATINUM
Between professional servicing, your gold and platinum jewelry can be cleaned by diluting dish detergent in a small bowl of warm water. Soak each piece for a 3-5 mins. Gently clean your item by using a clean cotton cloth. Make sure to remove all of the diluted dish soap by rinsing your jewelry under warm running water. Pat dry with a soft, lint-free cloth. Be sure to dry your jewelry completely before wearing again. Avoid exposing gold jewelry to household bleach, as it can quickly cause gold to discolor and possibly disintegrate.
We love sterling silver, it is a beautiful, lustrous metal. With proper care, your silver will retain its beauty and character for many generations to come. Sterling silver tarnishes, especially when exposed to salt air and products containing sulfur. However, silver that is regularly used typically needs less care, so we encourage you to wear your silver every day.
We recommend using a clean, cotton cloth and mild dish detergent diluted in water. It is best to rub the piece in one direction & avoid circular motions.
Use a quality brand of silver polish. Some “dip” polishes contain harsh chemicals and should be avoided. Begin by using a soft cloth or sponge to apply the polish. Rub the piece gently. You may use a small brush or toothbrush with natural bristles. Wash in sudsy water, make sure to remove all the polish. Rinse well in warm water, dry thoroughly and buff gently with a soft cloth. You may love the “oxidized” finish that comes with time and wear. The blackening of crevices in the details of silver pieces can make its decorative details stand out more clearly and give it an “antiqued feel.” If you would like to maintain this oxidation do not use silver polish or dip style cleaning solutions, take care & wash very gently with soap and water as this finish can be removed by overzealous cleaning and polishing.
OUR BLACK PATINA
Take care as this finish can be removed by overzealous cleaning and polishing. It requires special care and should not be cleaned in a silver dip, as these dips can be extremely harsh. Only use soap and warm water with a soft toothbrush on these pieces. Patinas are a semi-permanent finish, they will continue to evolve with time. We only apply black patina to our earrings. Rings and bracelets are exposed to too much wear for such a delicate finish. Avoid direct contact with body cream, fragrance, and avoid wearing your jewelry in the shower. BALTERA can freshen up your patina for a small fee.
While our enamel pieces are designed & made with the utmost of quality and care, they are essentially glass and must be treated as such. Please wear your enameled jewelry with care. Just as a dropped glass can shatter... enameling can shatter or crack if banged against another object or dropped. As with all jewelry, remove it before getting wet. Please keep enamel away from detergents, chlorine, perfume, soap, ultrasonic and liquid jewelry cleaners. Salt water, or humidity can degrade the enamel faster. Treat it like the precious item it is and it will last a lifetime! To clean use a soft toothbrush, gently brush your jewelry with warm water and a mild liquid soap. Rinse and dry with a soft cloth.
BALTERA is not responsible for the maintenance of your jewelry.
You can use this chart to help find your ring size. Use a piece of paper to measure the circumference of your finger, carefully mark where the ends meet and then straighten against a ruler to measure the length in millimeters (mm). If you are in between sizes we recommend sizing up. Our rings can be custom ordered in whole, half and quarter sizes. Please note: certain sizes may affect the price. For information & pricing about custom sizing and sizes smaller or larger than listed on this chart, please contact us. If you are unsure of your ring size, we recommend that you visit a local jeweler to have your finger sized.
|Women’s Ring Sizes|
|2 ½||42.9 mm|
|3 ½||45.5 mm|
|4 ½||48 mm|
|5 ½||50.6 mm|
|6 ½||53.1 mm|
|7 ½||55.7 mm|
|8 ½||58.3 mm|
|9 ½||60.8 mm|
|Men’s Ring Sizes|
|8 ½||58.3 mm|
|9 ½||60.8 mm|
|10 ½||63.4 mm|
|11 ½||65.9 mm|
|12 ½||68.5 mm|
|13 ½||71 mm|
Please note that these ring size charts are for reference only.
You can use this chart to help find your cuff size. Measure the circumference of the wrist above the wrist bone (towards the elbow) with a flexible tape measure. Compare the measurement to our chart below and choose the cuff size that corresponds to the measurement. Our cuffs can be custom ordered in additional sizes. Please note: certain sizes may affect the price. For information & pricing about custom sizing and sizes smaller or larger than listed on this chart, please contact us. If you are unsure of your cuff size, we recommend that you visit a local jeweler to have your wrist sized.
|Actual Wrist Measurements||Cuff Size|
|5 ⅛" — 5 ½"||Small|
|5 ⅝" — 6"||Medium|
|6 ⅛" — 6 ½"||Large|
BALTERA cannot be held liable for any errors that occur as a result of using this chart.